FAQs
What is important to you when choosing a window contractor?
Are you interested in:
Low Price?
No two products or installation methods are alike. You must compare "apples" to "apples" when comparison shopping. Low bids often equate to poor product and/or short cuts in installation quality.
Company Reputation?
How do they attract their business? Is it through telemarketers?
Or junk mail?
Or newspaper ad gimmicks?
Or is it through customer
referrals? The best form of advertising.
Product Quality?
What brand of windows and doors do they carry?
How long have they carried those brands?
Do they offer lifetime manufacturers warranties,
not pro-rated?
Professional Installation?
Do they "collapse" window frames and "block frame" doors?
Or do they follow strict industry guidelines set forth by "AAMA"
(American Architectural Manufacturers Association).
Do You understand the different installation methods?
Will they
respect your home and perform a clean job?
Service After the Sale?
How long have they been in business?
Under the same window company
name? Will they be there 5, 10, 15
years from now?
Other Important Questions to ask:
- How many years have they been in business under the same name? Are they a local company or are they from out of our area?
- Do they offer you local customer referrals?
- What national brand of vinyl product do they sell and what is their warranty?
- Have they shown you their State Contractor License? Is it active? Have they shown you proof of workers compensation and liability insurance?
- Have you checked their contractors license number on the web at www.cslb.ca.gov? or Better Business Bureau?
- Do they employ "commission based sales people"?
- Do they have a local service department to take care of your needs after the sale?
- Do they follow "AAMA" (American Architectural Manufacturers Association) strict installation guidelines? What method of installation will they use on replacing your windows and more importantly, your patio doors?
- Do you feel comfortable doing business with them?
We realize that window and replacement is a big decision and investment.
Our goal is to educate our customers to
understand our products value and professional installation
methods.
Next to your family and health, your home is your most cherished possession.
Our pledge is to provide you with
the best energy efficient window and door installation, while creating a greater resale value and comfort level for your home.
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